Privacy Policy

The Magic Duster (“we,” “our,” or “us”) provides professional cleaning services to residential and commercial clients in San Jose, California and the surrounding Bay Area. This Privacy Policy explains how we collect, use, and protect the information you provide when you contact us, request a quote, or use our website.

By using our website or services, you agree to the practices described in this policy.

Information you provide to us

Through our contact form, by phone, or by email, we may collect:

• First and last name
• Email address
• Phone number
• City
• Service you're interested in
• How you heard about us
• Any message or details you choose to share

Information collected automatically

We do not currently use cookies or analytics tracking on our website.

We use the information you provide to:

• Respond to your questions and requests
• Prepare estimates and quotes for our services
• Schedule and provide cleaning services
• Follow up on past inquiries or completed jobs
• Communicate with you about your service

We do not sell, rent, or trade your personal information to anyone.

Our website does not use cookies, analytics trackers, or advertising pixels at this time. If this changes in the future, we will update this policy and, where required, request your consent.

To operate our website and communicate with you, we work with a small number of third-party services:

• Form submission: Contact and quote request forms are processed on our own website server and delivered to our business email inbox through our web hosting and email provider (Hostinger). Your form details are not shared with a separate form service.
• Google Maps: Our Service Areas map is embedded from Google Maps. When you view the map, Google may collect information in accordance with Google's own privacy policy.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share information with the limited service providers mentioned above so they can perform specific functions on our behalf.

We keep your contact information for as long as necessary to respond to your inquiry, provide our services, and maintain normal business records. If you would like us to delete your information, contact us using the details below.

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you specific rights regarding your personal information:

• Right to Know: You can request the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You can request that we delete the personal information we have collected about you.
• Right to Correct: You can request that we correct inaccurate personal information.
• Right to Opt Out of Sale: We do not sell your personal information, so there is nothing to opt out of.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

To exercise any of these rights, contact us using the information below. We will respond within the timeframe required by law.

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated ‘Last updated’ date. Continued use of our website after changes means you accept the updated policy.

If you have any questions about this Privacy Policy or how we handle your information, contact us:

• Email: info@themagic-duster.com
• Phone: (408) 849-7338
• Service Area: San Jose, CA and the Bay Area